Refund and Returns Policy

Digital Product Return & Refund Policy

The Scripture Storyhouse

At The Scripture Storyhouse, we want you to be completely satisfied with your purchase! We take great care in creating our digital products and strive to provide high-quality printables, invitations, greeting cards, educational resources, and other downloadable materials.

Please review our return and refund policy before purchasing.

Digital Products – All Sales Are Final

Due to the nature of digital products, all digital download sales are final and non-refundable once the files have been downloaded or accessed, except where required by applicable law.

Because digital files cannot be physically returned, we do not accept returns or exchanges for downloaded products.

Before You Purchase

Please carefully review the product description, images, file formats, dimensions, and any included instructions before completing your purchase.

Please remember:

All digital products are delivered electronically. No physical item will be shipped unless specifically stated in the listing.
Colors may vary slightly depending on your monitor, printer, paper, and printer settings.
Customers are responsible for ensuring that their devices and software are compatible with the purchased files.
We recommend reviewing all product details before purchasing to ensure the item meets your needs.

Download Problems or File Errors

We understand that technical difficulties can occasionally happen!

If you experience problems downloading, opening, or printing your purchased files, please contact us. We will gladly help troubleshoot the issue or provide a replacement file when appropriate.

If a file is defective, corrupted, missing, or significantly different from its description, we will work with you to resolve the issue. Where required by law, a refund or other remedy will be provided.

Accidental or Duplicate Purchases

If you accidentally purchase the same digital product twice or place an order in error, please contact us as soon as possible.

Refund requests for files that have not been downloaded or accessed may be reviewed individually. Approval is not guaranteed, except where required by applicable law.

Personalized or Customized Digital Products

Customized and personalized digital products are generally non-refundable once customization work has begun or the completed files have been delivered, except where required by applicable law.

Please double-check all names, dates, spelling, and other information submitted for personalized orders.

If we make an error in your personalized product, we will gladly correct it at no additional charge.

Contact Us

Your satisfaction is important to us!

If you have any questions or concerns about your digital purchase, please contact us through the contact form on our website.

Website: https://thescripturestoryhouse.com/

We appreciate your understanding and thank you for supporting The Scripture Storyhouse!